ERVEX Support

Questions?
Start in the right place.

Whether you’re exploring ERVEX or following an exchange, clear information helps you take the next step.

General enquiries & support

Let’s talk about your exchange.

Use the support address below for product questions, exchange enquiries or partnership proposals. For an existing order, include its ERVEX reference and a brief description of your question.

info@ervex.com

Your email application will open. Do not include private keys, seed phrases or identity documents.

Early access notice

Public swaps are not yet available. Only separately authorized Founder tests can create eligible orders. Contacting support does not authorize a test or a deposit.

Answers before the inbox

Understand your swap.

Find out how ERVEX automatically compares eligible integrated providers and selects your quote, why networks matter and what happens if a provider requests verification.

Read the FAQ