Same token, wrong network
Do not select a network just because its fee looks lower. A matching token name or a valid-looking address is not enough. Wrong-network transfers can lead to permanent loss.
The beginner’s guide
From choosing networks to checking your receiving wallet, here is how an exchange works. ERVEX automatically compares eligible integrated providers, selects a quote and tracks orders; it does not hold exchange funds. The selected provider handles the deposit and payout.
Read the six stepsBefore you begin · Early access
No registration is needed to request or view an automatically selected quote. Public swaps are not yet available. A displayed rate does not unlock order creation or provide deposit instructions.
Founder test login is a separate, restricted sign-in for authorized testing—not public registration or a requirement to get a quote. The steps for creating and funding an order below apply only to eligible, authorized tests while the public lock remains in place.
Get a selected quoteFrom selection to receipt
Select the crypto you want to send and the crypto you want to receive. Check the exact network on both sides: a network is the blockchain used to move that asset. The same token name does not mean the same network.
Before you continueYour sending wallet must use the selected send network, and your receiving wallet must support the selected receive network. USDT is currently supported only on TRON (TRC20).
Enter how much you want to send. ERVEX compares valid, eligible quotes from integrated providers in the background—not every exchange in the market—and automatically selects the best available quote. No provider comparison list or manual provider selection is presented. Review the estimated receive amount, the rate type, any disclosed charges and the provider’s amount limits.
Before you continueFloating outputs can change. Fixed quotes depend on their validity and provider terms. A preview quote is not a promise that an executable route is available.
Use a receiving address for the exact asset and receive network. If a refund address is required, use one you control that supports the asset and network you are sending. A refund address is a return destination if a refund is arranged, not a refund guarantee.
Before you continueCheck the full addresses after pasting. Include any required memo or destination tag. Never share a seed phrase or private key; ERVEX does not need them.
Public order creation remains unavailable during early access. Only separately authorized Founder tests can create eligible orders, subject to the current route and safety checks. Signing in alone does not make every quote executable.
Before you continueReview the selected provider and order details. If creation is blocked or fails, stop. A quote, preview or error screen is not an order and is never a reason to send funds.
For a successfully created, authorized order, use only the real provider deposit address shown in that order’s deposit instructions. Send the correct amount on the exact send network, with any required memo or tag, and follow any displayed deposit deadline.
Before you continueCheck withdrawal fees so the amount arriving matches the order’s required deposit amount. Do not send to example addresses, old orders or an address supplied in an unsolicited message. If the instructions are missing, expired or unclear, do not send.
Keep your order tracking link and ERVEX reference private. Follow the order status as the provider detects your deposit, processes the exchange and sends the output. Check the receiving wallet on the selected network and review the payout transaction when available.
Before you continueTiming depends on the blockchain and provider; there is no guaranteed completion time. If a status is delayed or an order needs attention, do not send again. Contact Support with your reference and transaction details, never wallet secrets.
Common mistakes
Do not select a network just because its fee looks lower. A matching token name or a valid-looking address is not enough. Wrong-network transfers can lead to permanent loss.
Sending less after withdrawal fees, rounding the deposit amount or omitting a required memo can prevent correct processing. Follow the actual order instructions, not a previous quote.
Never fund a preview, reuse an old deposit address or send again to fix a delayed status. Stop if an order is blocked or expired, and ask Support before taking another action.
An informed decision
Providers may restrict jurisdictions, review transactions or request identity verification (KYC). No ERVEX registration does not mean no provider verification. ERVEX does not collect verification documents. Provider and blockchain risks still apply.
Read the FAQ & exchange risks